Services
Biohazard Program Development
We help you create a comprehensive plan for managing and operating a trauma and crime scene cleaning company including protocols, procedures, and employee training programs.
Biohazard Program Gap Assessment
A thorough evaluation of an existing biohazard management program to identify areas of improvement that focus on procedures, safety, and regulatory compliance.
Biohazard Risk Materials Assessment
Thorough evaluation of material risks and identification of appropriate administrative and engineering controls to prevent exposure to hazards.
Biohazard Xactimate Billing
Review and coaching on current Xactimate Estimates. Our Team is also available to write your biohazard Xactimate estimate and invoice accurately.
Insurance Documentation
Customized documentation procedures for trauma and crime scene cleanup to ensure your company obtains the appropriate supporting documentation to submit to insurance companies.
Individual Risk Assessment
A personalized evaluation of potential biohazard exposure risks for specific individuals based on their job roles, work environment, and other relevant factors.
Custom Form Creation
Development of standardized documents, Certificates of Completion, and other forms tailored to biohazard management and restoration.
Expert Witness
We can connect you to a qualified professional who provides specialized knowledge and testimony in legal proceedings related to biohazard incidents, restoration practices, or industry standards.
Hands-on Biohazard Remediation Training
Real-life training sessions on location in Arizona or at your home base, where participants actively engage in biohazard restoration under expert supervision from initial assessment to certificate of completion.
Bloodborne Pathogens Training
Training for individuals on how to protect themselves and others from exposure to blood and other potentially infectious materials in the workplace.
Our Story
BioteamUSA was created to help restoration company owners and technicians get hands on experience with the guidance of respected industry professionals.
Remediation is only part of the job – our consultants, training programs, and custom form creation services help prepare your team for the complexities of biohazard cleanups and the circumstances that surround them.
We provide a full range of biohazard services that include individual risk and program gap assessments designed to ensure safety and compliance, as well as broader assistance in launching and enhancing effective biohazard programs with fully trained teams.
Through our support services, many organizations trust BioteamUSA to serve as an extension of their staff.
Meet The Team
BioteamUSA is powered by a team of industry leaders with unmatched expertise in trauma and biohazard remediation.
From shaping national IICRC standards to guiding families through legal and real estate transitions, our professionals bring knowledge, compassion, and integrity to every case. Together, we’re committed to raising industry standards and supporting those affected by tragedy with precision and care.
Randy Pierce
IICRC #20927
Randy is an IICRC Certified Master Textile Cleaner with more than 30 years of experience as the owner and operator of a successful textile cleaning and restoration company. A skilled leader with expertise in marketing, Randy has built a strong reputation for his ability to guide his business through the competitive challenges of the industry.
An Air Force veteran, Randy’s professional background includes roles with the U.S. Air Force, Pepco, and multifamily housing communities, where he developed the discipline and leadership skills that continue to serve him today. He is also deeply committed to community service, having volunteered as a Scoutmaster and committee chair for the Boy Scouts for over 17 years, helping to shape young lives through mentorship and service.
Randy plays a key leadership role within the IICRC (Institute of Inspection, Cleaning and Restoration Certification). He serves as a Shareholder Representative, HST Committee Chair, Vice Chair of the Cleaning Division, and an active member of the I & S and Edcom Committees, and the IICRC Task Force for Drug Clean-up. His contributions in these roles have helped drive progress and uphold standards in the industry, particularly in trauma and crime scene cleanup (TCST), an area where Randy’s expertise is highly regarded.
As an IICRC Approved Instructor, Randy teaches more than 60 classes annually, certifying over 1,700 students a year in critical disciplines, including Trauma and Crime Scene Technician (TCST), Carpet Cleaning (CCT), Upholstery and Fabric Cleaning (UFT), and more. His in-depth knowledge of trauma and crime scene cleanup makes him a trusted authority in this specialized field, where technicians must manage difficult situations with precision and care.
Renowned for his motivating teaching style, Randy equips his students with advanced technical skills and innovative business strategies. His goal is to ensure they not only master the technical aspects of their work but also thrive in today’s fast-paced market, making him one of the most sought-after instructors in the country.
Randy’s certifications include Master Fire & Smoke Restorer, Master Textile Cleaner, Master Water Restorer, Fire Restoration Technician, Applied Structural Drying Tech, Repair & Reinstallation Tech, Applied Microbial Remediation Tech, Senior Carpet Inspector, Commercial Drying Specialist, Health and Safety Technician, IICRC Trauma and Crime Scene Technician, Globe-Trotter Award recipient for the most classes taught in 1 year.
Krystie Reeves
IICRC #66182783
Krystie Reeves has been dealing with biohazard remediation from the legal end since she was 19. Co-owner of BioteamAZ, she knows first hand what it takes to operate a trauma and crime scene cleaning company in a highly competitive market. A fierce warrior for health and safety, ethics, and the greater community, she is an advocate for her clients and mentees in the biohazard restoration industry.
Her areas of focus are legal compliance, marketing strategies, vendor partnerships, SEO, R&D, and decomposition clean-up. Additionally, she is a S540 TCST Subject Matter Expert, Probate Attorney Licensed to practice law in the state of Arizona, sits on the IICRC TCST Certification revision committee as well as the IICRC Drug Clean-up Task Force, and the Arizona Multihousing Association AMCF Big Hearts committee.
Her certifications include: Trauma and Crime Scene Technician (TCST), Odor Control Technician (OCT), Health and Safety Technician (HST), Applied Microbial Remediation Technician (AMRT), and Water Remediation Technician (WRT).
Matthew McFarlane
IICRC #66182782
Matthew is an operations management and Xactimate mastermind who is constantly developing new ways to streamline the biohazard remediation process safely and with proper documentation. Co-owner of BioteamAZ, he is a client favorite due to his excellent communication skills combined with extensive practical and technical knowledge of biohazard cleanup. He is often the first on scene for assessments and knows how to balance the emotional needs of the clients with the technical needs of the project with compassion and professionalism.
Matthew’s Areas of focus are assessments, estimates, invoicing, billing, operations management, R&D, C.Diff disinfection, and biohazard remediation.
His Certifications include: Trauma and Crime Scene Technician (TCST), Applied Microbial Remediation Technician (AMRT), Odor Control Technician (OCT), Water Damage Restoration Technician (WRT), and Health and Safety Technician (HST).
Carl Cunningham
Mortgage Loan Originator | NMLS #2585362
Barrett Financial Group, LLC | Corp NMLS #181106 | 275 Rivulon Blvd, Suite 200, Gilbert, AZ 85297
Associate Broker | AZ Dept RE Lic# 510812000 Barrett Real Estate
Real Estate Auctioneer/Certified PP Appraiser, USPAP
With over 25 years of experience, Carl Cunningham is an Associate Broker with Barrett Real Estate, offering real estate solutions across Arizona. Licensed since 1998, he specializes in residential, land, industrial, and commercial properties, with particular expertise in distressed sales, estates, and Chapter 7 bankruptcies.
Carl has extensive experience assisting families of deceased individuals, working with the Maricopa County Fiduciary Office and managing sales after biohazard cleanup. Many properties listed on his platform, ZinBid.com, come from estate sales. His auction and appraisal services are ideal for handling estate assets like mobile homes and commercial properties.
As a benefit auctioneer, he has raised over $90,000 for charities like Sunshine Acres Children’s Home.
A vital part of BioteamUSA, we trust Carl Cunningham for his professionalism, expertise, and compassionate approach to complex transactions, making him our preferred partner for real estate solutions after biohazard remediation.
Ready to Learn More?
Call 602-770-4972
Fill out our contact form to start the conversation. Initial consultations are always free.